Refund policy

Please refer to our Terms of service, or contact us on 01787 743 031 or email info@approvedengines.com for more information.

 

11 Returns

11.1 Any returns or exchanges must be made at your cost and a handling fee will apply for goods returned in working, usable condition.

11.2 A 20% handling charge applies to usable merchandise returned within 14 days. No returns are accepted after 14 days.

11.3 No returns are allowed for cut-off parts or electrical parts.

11.4 Goods must be returned in the condition supplied, not taken apart or parts missing. If the item has been used or tampered with, no refund will be issued.

11.5 Returned goods must not have heat tabs, stickers, or security marks removed or damaged.

11.6 Engine core/surcharges must be returned to us within 14 day period after delivery if not a 50% refund will be issued no refund will be issued for engine after 28 days

12 Core/Surcharge Returns

12.1 Core/surcharge items must be returned in serviceable condition (i.e., rotating, no damage in the block, undamaged, complete) with no damage that makes the engine scrap meaning the engine must be able to be machined or reworked

Full refunds will be made in a timely manner but can take up to 28 days